Remote Travel Concierge & Planner

Getaway Travel Agency

Louisville (KY)

Remote

USD 40,000 - 60,000

Full time

14 days+

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Benefits offered by this job

Remote work flexibility
Exclusive travel discounts
Professional growth & training
Community of travel enthusiasts

Job summary

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from planning through post-trip follow-up. You will assist with travel arrangements, answer questions, and resolve issues with professionalism and care.

The role supports clients nationwide, offering flexible hours, exclusive travel perks, and ongoing training from a dedicated team. Ideal for those passionate about creating memorable travel experiences.

Qualifications

  • Excellent written and verbal communication skills.
  • Customer service background, preferably in travel, tourism or hospitality.
  • High attention to detail and strong organizational habits.
  • Proactive mindset and ability to learn new systems quickly.

Responsibilities

  • Respond to client inquiries across email, phone, and messaging.
  • Support bookings: modifications, cancellations, and special travel requests.
  • Provide accurate information on destinations, documentation, and processes.
  • Follow up with clients to confirm plans and gather feedback after trips.
  • Address concerns with empathy and efficiency to ensure satisfaction.
  • Work remotely with flexible hours.
  • Access exclusive travel perks and industry discounts.

Skills

Excellent communication
Customer service experience in travel
Attention to detail
Tech-savvy
Enthusiasm for travel

Tools

Booking tools

Job description

Getaway Travel Agency USA is seeking a Remote Travel Services Specialist to guide clients from planning through post-trip follow-up. You will assist with travel arrangements, answer questions, and resolve issues with professionalism and care.

The role supports clients nationwide, offering flexible hours, exclusive travel perks, and ongoing training from a dedicated team. Ideal for those passionate about creating memorable travel experiences.

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