Remote Travel Concierge & Planner

Hopesglobalgetaways; Charlotte (NC); Remoto; USD 25.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Travel discounts

Mentorship and training

Professional development

Performance-based incentives

Descrizione del lavoro

Hopesglobalgetaways is seeking organized, customer-focused individuals for a fully remote Customer Assistance Specialist role. You will research options, coordinate services, and provide dependable support throughout the vacation planning process.

No travel-industry experience required; beginner-friendly onboarding and ongoing mentorship are provided. You will work independently with flexible scheduling and have access to supplier education and professional development opportunities.

Competenze

• Strong written and verbal communication skills.
• Professional and customer-focused approach.
• Good organization and attention to detail.
• Comfortable researching and comparing options online.
• Strong follow-up and time-management skills.
• Self-motivated and able to work independently.
• Willingness to learn digital tools and supplier platforms.
• Must reside in the United States or other qualified region.

Mansioni

• Learn client preferences, destinations, travel dates, budgets, and requests.
• Research resorts, hotels, cruises, transportation, tours, and vacation packages.
• Help clients compare options and coordinate services through approved suppliers.
• Organize reservation details, confirmations, schedules, and itineraries.
• Provide updates, answer routine questions, follow up on pending items, assist with changes.
• Maintain accurate client records and develop destination knowledge.

Conoscenze

Communication skills

Customer focus

Organization

Researching options online

Follow-up

Independence

Willingness to learn digital tools

Basic computer proficiency

Strumenti

Supplier platforms

Descrizione del lavoro

Hopesglobalgetaways is seeking organized, customer-focused individuals for a fully remote Customer Assistance Specialist role. You will research options, coordinate services, and provide dependable support throughout the vacation planning process.

No travel-industry experience required; beginner-friendly onboarding and ongoing mentorship are provided. You will work independently with flexible scheduling and have access to supplier education and professional development opportunities.