Remote Travel Concierge & Itinerary Designer

Penny's Adventures; Frederick (MD); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Discounted travel packages

Industry perks

Flexible work schedule

Professional development opportunities

Supportive team environment

Job summary

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. This role supports collaboration with sales and marketing to deliver exceptional travel experiences, handling inquiries and building personalized itineraries for clients remotely.

The ideal candidate enjoys travel, communicates effectively, and can manage time and tasks independently while delivering top-notch service.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely.
• Passion for travel and helping others create unforgettable experiences.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand their travel preferences and needs
• Utilize knowledge of destinations, travel trends, and resources to create personalized itineraries
• Book flights, accommodations, transportation, and activities according to budget and preferences
• Provide exceptional customer service by promptly responding to inquiries and addressing concerns during planning or travel
• Collaborate with sales and marketing teams to promote and sell travel packages and services
• Stay up-to-date with industry trends and new destinations to improve offerings for clients

Skills

Excellent communication

Interpersonal skills

Organizational skills

Time-management

Remote work capability

Travel passion

Job description

Penny’s Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. This role supports collaboration with sales and marketing to deliver exceptional travel experiences, handling inquiries and building personalized itineraries for clients remotely.

The ideal candidate enjoys travel, communicates effectively, and can manage time and tasks independently while delivering top-notch service.