Remote Travel Concierge: Itinerary & Client Support

Nova Travels; Youngstown (OH); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Travel industry perks and discounts

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide ongoing support throughout their travel experience. The role focuses on delivering attentive service, ensuring travelers feel prepared and cared for, with a flexible, remote schedule.

You will communicate with clients, review itineraries, and guide destinations while maintaining professional contact and timely assistance.

Qualifications

• Friendly and professional communication style.
• Customer service or hospitality experience preferred.
• Strong attention to detail and organization.
• Comfortable working with online tools and systems.
• Passion for hospitality and travel.
• Remote work environment with flexible scheduling.
• Training and ongoing team support.
• Opportunities for career growth within the travel sector.
• Access to travel industry perks and discounts.

Responsibilities

• Communicate with clients to answer travel-related questions.
• Assist with reviewing itineraries and confirming travel details.
• Provide guidance regarding destinations and travel preparation.
• Maintain clear and professional communication with travelers.
• Support clients by addressing concerns and coordinating assistance when needed.

Skills

Communication

Customer service

Detail-oriented

Tech-savvy

Hospitality passion

Tools

Online tools

Job description

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide ongoing support throughout their travel experience. The role focuses on delivering attentive service, ensuring travelers feel prepared and cared for, with a flexible, remote schedule.

You will communicate with clients, review itineraries, and guide destinations while maintaining professional contact and timely assistance.