Remote Travel Concierge & Client Support Specialist

Nova Travels

New York (NY)

Remote

USD 38,000 - 56,000

Full time

9 days ago

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Benefits offered by this job

Remote-friendly environment

Travel industry discounts

Career growth opportunities

Job summary

Nova Travels is seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. This role focuses on delivering attentive service and helping travelers feel prepared and supported.

The ideal candidate will communicate clearly with clients, review itineraries, and offer destination guidance while maintaining professional interactions.

Qualifications

Friendly and professional communication style.
Customer service or hospitality experience preferred.
Strong attention to detail and organization.
Comfortable working with online tools and systems.
Passion for hospitality and travel.
Remote work environment with flexible scheduling.
Training and ongoing team support.
Opportunities for career growth within the travel sector.
Access to travel industry perks and discounts.

Responsibilities

Communicate with clients to answer travel-related questions
Assist with reviewing itineraries and confirming travel details
Provide guidance regarding destinations and travel preparation
Maintain clear and professional communication with travelers
Support clients by addressing concerns and coordinating assistance when needed

Skills

Friendly communication

Customer service

Attention to detail

Organizational skills

Comfortable with online tools

Hospitality passion

Job description

The ideal candidate will communicate clearly with clients, review itineraries, and offer destination guidance while maintaining professional interactions.

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