Remote Travel Concierge: Itinerary & Client Support

Dreamstravelcr; Stratford (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Exclusive travel perks

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to support travelers from planning to return. You will handle inquiries, update itineraries, and guide clients through destinations while ensuring smooth travel experiences.

The role emphasizes clear communication, attention to detail, and a passion for helping others create memorable journeys. This is a fully remote position with flexible scheduling and access to travel perks.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.
• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Digital literacy

Travel knowledge

Tools

CRM software

Email platforms

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to support travelers from planning to return. You will handle inquiries, update itineraries, and guide clients through destinations while ensuring smooth travel experiences.

The role emphasizes clear communication, attention to detail, and a passion for helping others create memorable journeys. This is a fully remote position with flexible scheduling and access to travel perks.