Remote Travel Concierge | Personal Trip Planner

Dreamstravelcr; Jacksonville (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Training resources

Exclusive travel perks

Remote team environment

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to support clients throughout the travel process. You will handle inquiries, assist with itinerary updates, and provide guidance to ensure smooth journeys.

In this fully remote role with flexible scheduling, you will work with a collaborative team, access training resources, and enjoy exclusive travel perks as you help clients plan memorable trips.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.
• Fully remote position with flexible scheduling.
• Access to training resources and exclusive travel perks.
• Supportive and collaborative team environment.
• Opportunities for professional growth within the travel industry.

Skills

Written and verbal communication

Customer service experience

Attention to detail

Organizational abilities

Tech-savvy / digital tools

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to support clients throughout the travel process. You will handle inquiries, assist with itinerary updates, and provide guidance to ensure smooth journeys.

In this fully remote role with flexible scheduling, you will work with a collaborative team, access training resources, and enjoy exclusive travel perks as you help clients plan memorable trips.