Remote Travel Concierge: Planning & Support

Dreamstravelcr; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Access to training resources

Exclusive travel perks

Opportunities for professional growth

Job summary

Dreams Travel CR is seeking a passionate Online Travel Coordinator to support clients from planning to their safe return. You will handle inquiries, assist with updates, and provide guidance ensuring every travel experience is organized and enjoyable.

The role offers flexibility in scheduling, access to training resources, and exclusive travel perks. Ideal candidates possess strong communication skills, attention to detail, and a genuine love for travel.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Strong written and verbal communication skills

Attention to detail

Customer service experience

Digital tools proficiency

Job description

Dreams Travel CR is seeking a passionate Online Travel Coordinator to support clients from planning to their safe return. You will handle inquiries, assist with updates, and provide guidance ensuring every travel experience is organized and enjoyable.

The role offers flexibility in scheduling, access to training resources, and exclusive travel perks. Ideal candidates possess strong communication skills, attention to detail, and a genuine love for travel.