Remote Travel Concierge & Planner

Dreamstravelcr; Louisville (KY); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Fully remote role

Flexible scheduling

Training resources

Travel perks

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to support clients from planning through return. You will handle inquiries, coordinate itineraries, and provide destination information to ensure smooth travel experiences.

The role emphasizes strong communication, attention to detail, and a genuine passion for helping travelers. This is a fully remote position with flexible scheduling and opportunities for growth in the travel industry.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.
• Genuine passion for travel and helping others create great experiences.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Communication

Customer service

Attention to detail

Organization

Digital tools

Travel enthusiasm

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to support clients from planning through return. You will handle inquiries, coordinate itineraries, and provide destination information to ensure smooth travel experiences.

The role emphasizes strong communication, attention to detail, and a genuine passion for helping travelers. This is a fully remote position with flexible scheduling and opportunities for growth in the travel industry.