Remote Travel Concierge | Client-Focused Planner

Dreamstravelcr; Boulder (CO); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Training resources

Exclusive travel perks

Team environment

Professional growth opportunities

Job summary

Dreams Travel CR is seeking an Online Travel Coordinator to support clients through the entire travel process, from planning to post-trip follow-up. This fully remote role offers flexible scheduling and the chance to assist with itineraries, answer questions, and guide travelers to create memorable journeys.

The ideal candidate has strong written and verbal communication, excellent attention to detail, and comfort with digital tools.

Qualifications

• Strong written and verbal communication.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational abilities.
• Comfort learning and using digital tools and online systems.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary updates, travel questions, and general trip coordination.
• Provide clear information about destinations and travel requirements.
• Confirm trip details and follow up with clients before departure.
• Collect feedback and maintain communication after travelers return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Communication

Customer service

Detail-oriented

Digital tools

Tools

CRM software

Job description

Dreams Travel CR is seeking an Online Travel Coordinator to support clients through the entire travel process, from planning to post-trip follow-up. This fully remote role offers flexible scheduling and the chance to assist with itineraries, answer questions, and guide travelers to create memorable journeys.

The ideal candidate has strong written and verbal communication, excellent attention to detail, and comfort with digital tools.