Remote Travel Concierge — Flexible Hours & Benefits

Kim Luxe Travel; Seattle (WA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel benefits

Exclusive industry discounts

Training and ongoing support

Career growth opportunities

Collaborative team culture

Job summary

A travel agency is seeking a Travel Customer Service professional to support clients with their trip needs. This remote position focuses on delivering stellar customer care, managing bookings, and ensuring clients have a seamless travel experience. The ideal candidate will be a strong communicator with a background in customer service, particularly in travel or tourism. This role offers flexibility, training, and growth opportunities within the agency, as well as travel-related benefits and discounts.

Qualifications

• Experienced in customer service, ideally in travel, tourism, or hospitality.
• Well-organized and able to manage multiple requests simultaneously.
• Passionate about travel and helping clients enjoy seamless experiences.

Responsibilities

• Communicate with clients through email, phone, and messaging platforms.
• Manage booking updates, itinerary changes, cancellations, and special travel needs.
• Proactively check in with clients to confirm details and address concerns.

Skills

Strong communication skills

Customer-first mindset

Tech-savvy

Job description

A travel agency is seeking a Travel Customer Service professional to support clients with their trip needs. This remote position focuses on delivering stellar customer care, managing bookings, and ensuring clients have a seamless travel experience. The ideal candidate will be a strong communicator with a background in customer service, particularly in travel or tourism. This role offers flexibility, training, and growth opportunities within the agency, as well as travel-related benefits and discounts.