Remote Travel Concierge - Flexible Hours & Booking Support

DestinationKnot; United States; Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible schedule

Travel discounts

Remote work training

Job summary

DestinationKnot is seeking a remote hotel stay research and booking specialist who helps travelers compare options, shares accurate lodging details, and completes bookings with support from the team. The role emphasizes independence, a flexible schedule, and access to ongoing training and industry resources.

You will handle inquiries by phone, email, or chat, maintain precise interaction records, and coordinate with teammates to ensure a seamless travel experience.

Qualifications

• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Proficiency with basic computer skills and reliable internet access.
• Interest in travel and helping people plan hotel stays.

Responsibilities

• Help clients compare and select hotel accommodations that suit their needs.
• Share accurate details about lodging amenities, pricing, and availability.
• Respond professionally to inquiries by phone, email, or online chat.
• Keep clear, accurate records of client interactions and reservations.
• Coordinate with teammates to provide a smooth customer experience.
• Keep current on lodging options and relevant travel developments, and attend virtual training and team meetings.

Skills

Communication skills

Customer service

Independent worker

Time management

Basic computer skills

Reliable internet

Interest in travel

Job description

DestinationKnot is seeking a remote hotel stay research and booking specialist who helps travelers compare options, shares accurate lodging details, and completes bookings with support from the team. The role emphasizes independence, a flexible schedule, and access to ongoing training and industry resources.

You will handle inquiries by phone, email, or chat, maintain precise interaction records, and coordinate with teammates to ensure a seamless travel experience.