Remote Hotel Booking Concierge

DestinationKnot; United States; Remote; USD 19,000 - 30,000; Full time

Benefits offered by this job

Remote work with flexible schedule

Training and access to booking system

Team support

Travel discounts

Job summary

DestinationKnot is seeking a remote customer service specialist to assist clients with hotel selections, bookings, and ongoing reservation management. You will provide accurate information and respond to inquiries to ensure smooth travel planning.

The role emphasizes clear communication, attention to detail, and a self-directed approach, with a flexible schedule and access to a booking system. Prior hospitality or customer service experience is a plus.

Qualifications

• Strong communication and customer service skills.
• Detail-oriented, professional, and self-directed.
• Basic computer skills and reliable internet access.
• Hospitality or customer service experience is an advantage.

Responsibilities

• Help clients select hotels and make reservations.
• Share accurate information about amenities, prices, and availability.
• Update reservation details as needed.
• Respond to client questions promptly and professionally by phone, email, or messaging.

Skills

Communication

Customer service

Detail orientation

Self-directed

Basic computer skills

Reliable internet

Hospitality experience

Tools

Booking system

Job description

DestinationKnot is seeking a remote customer service specialist to assist clients with hotel selections, bookings, and ongoing reservation management. You will provide accurate information and respond to inquiries to ensure smooth travel planning.

The role emphasizes clear communication, attention to detail, and a self-directed approach, with a flexible schedule and access to a booking system. Prior hospitality or customer service experience is a plus.