Remote Travel Concierge & Experience Specialist

Livetripexperience; City of Syracuse (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Livetripexperience seeks a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through travel planning and provide ongoing support to ensure confidence and excitement throughout their journeys.

Ideal candidates are customer-obsessed, organized, and adaptable, with hospitality or travel agency background and a quiet, well-equipped workspace for remote work.

Qualifications

• Customer-focused approach to travel support and problem solving.
• Ability to manage multiple client itineraries with attention to detail.
• Comfort with adapting to new tools and procedures in a remote setting.
• Experience in hospitality, concierge services, or travel is a plus.

Responsibilities

• Deliver exceptional customer care by proactively addressing client needs before and during trips.
• Assist with itinerary management, including last-minute adjustments and upgrades.
• Provide personalized recommendations and clear guidance on travel documentation.
• Monitor client trips to anticipate needs and send timely updates or check-ins.
• Build trust with clients through professional, friendly, and timely communication.

Skills

Customer-obsessed

Organized

Adaptive

Remote work experience

Hospitality background

Job description

Livetripexperience seeks a Virtual Travel Experience Agent to deliver world-class hospitality remotely. You will guide clients through travel planning and provide ongoing support to ensure confidence and excitement throughout their journeys.

Ideal candidates are customer-obsessed, organized, and adaptable, with hospitality or travel agency background and a quiet, well-equipped workspace for remote work.