Remote Travel Concierge: Elite Perks & Personal Service

Almaaventurera; Princeton (NJ); Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Job summary

Alma Aventurera is seeking a Remote Travel Consultant who guides clients from idea to return, ensuring a seamless, memorable experience. You will handle bookings, answer inquiries, and provide destination insights while enjoying the flexibility of a fully remote role and exclusive travel perks.

Join a team that values trust, care, and heart. You'll collaborate with mentors and peers to deliver exceptional travel experiences and ongoing professional development in a supportive culture.

Qualifications

• Experience in customer service—ideally in travel, tourism, or hospitality.
• Strong written and verbal communication.
• High attention to detail with organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Love for travel

Job description

Alma Aventurera is seeking a Remote Travel Consultant who guides clients from idea to return, ensuring a seamless, memorable experience. You will handle bookings, answer inquiries, and provide destination insights while enjoying the flexibility of a fully remote role and exclusive travel perks.

Join a team that values trust, care, and heart. You'll collaborate with mentors and peers to deliver exceptional travel experiences and ongoing professional development in a supportive culture.