Remote Travel Concierge - Elite Planning & Support

Almaaventurera; City of White Plains (NY); Teletrabalho; USD 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote

Industry travel discounts

Professional development

Mentorship

Resumo da oferta

Alma Aventurera seeks a Remote Travel Consultant to guide clients from their first trip idea through safe return home, delivering seamless, stress-free experiences.

You’ll handle bookings, provide up-to-date destination insights, and respond across email, phone, and messaging with empathy and professionalism. This fully remote role offers flexibility, exclusive travel perks, ongoing training, and a supportive team culture that values travel passion and personalized service.

Qualificações

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• Tech-savvy and quick to adapt to new systems and booking tools.
• High attention to detail with strong organizational and follow-through habits.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

Conhecimentos

Communication

Customer service

Tech savviness

Detail oriented

Travel knowledge

Ferramentas

Booking tools

CRM systems

Descrição da oferta de emprego

Alma Aventurera seeks a Remote Travel Consultant to guide clients from their first trip idea through safe return home, delivering seamless, stress-free experiences.

You’ll handle bookings, provide up-to-date destination insights, and respond across email, phone, and messaging with empathy and professionalism. This fully remote role offers flexibility, exclusive travel perks, ongoing training, and a supportive team culture that values travel passion and personalized service.