Remote Travel Concierge & Customer Support

Elevationtravelpartners; Ogden (UT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide exceptional customer support to our clients before, during, and after their trips. In this remote role, you will handle travel-related requests and ensure that each traveler enjoys a seamless experience.

The ideal candidate will possess excellent communication skills, be organized, and ideally have customer service experience, preferably in the hospitality or travel sectors. We provide a supportive remote work environment with training and opportunities for professional development.

Qualifications

• Excellent communication and interpersonal skills are crucial.
• Previous customer service experience is preferred, especially in hospitality or travel.
• Must be organized and capable of managing multiple requests efficiently.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations and travel requirements.
• Confirm travel details and follow up with clients before departure.
• Address client concerns professionally and work toward resolutions.

Skills

Excellent communication and interpersonal skills

Customer service experience

Organizational skills

Ability to learn online systems quickly

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide exceptional customer support to our clients before, during, and after their trips. In this remote role, you will handle travel-related requests and ensure that each traveler enjoys a seamless experience.

The ideal candidate will possess excellent communication skills, be organized, and ideally have customer service experience, preferably in the hospitality or travel sectors. We provide a supportive remote work environment with training and opportunities for professional development.