Remote Travel Concierge & Customer Support

Elevationtravelpartners; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this role, you will provide customer support, handle travel requests, and ensure a smooth experience for travelers.

The ideal candidate will have excellent communication skills and customer service experience, preferably in hospitality or travel. Remote work is offered, along with training and professional development opportunities.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service, preferably in hospitality or travel.
• Organizational skills to manage multiple requests.

Responsibilities

• Communicate with clients via email, phone, and messaging.
• Assist with reservation updates and cancellations.
• Provide information about destinations and travel requirements.
• Confirm travel details as departure dates approach.
• Address client concerns professionally.

Skills

Excellent communication skills

Customer service experience

Organizational skills

Ability to learn online systems

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this role, you will provide customer support, handle travel requests, and ensure a smooth experience for travelers.

The ideal candidate will have excellent communication skills and customer service experience, preferably in hospitality or travel. Remote work is offered, along with training and professional development opportunities.