Remote Cruise Booking Specialist — Travel Perks & Growth

Destination Wedding Knots; Virginia (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Travel perks

Competitive pay per bookings

Growth opportunities

Award-winning team

Job summary

Destination Wedding Knots seeks a Remote Travel Customer Support Representative to help clients choose and book cruises that fit their preferences, ensuring a smooth end-to-end experience from initial inquiry through final confirmation.

You will present itineraries, discuss voyage options, onboard amenities, and travel accommodations; you’ll coordinate bookings and payments while keeping clients informed at every step.

Qualifications

• Strong passion for travel and cruising.
• Excellent communication and organizational skills.
• Ability to work independently and efficiently manage time.
• Basic computer skills with proficiency in using booking software and email.
• Customer-focused approach with ability to manage client needs effectively.
• No prior experience required; however, experience in customer service or travel industry is a plus.

Responsibilities

• Plan and book clients' cruises, including accommodations, excursions, and transportation.
• Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
• Coordinate bookings and payment processing, ensuring all details are accurate and timely.
• Address customer inquiries, offer recommendations, and resolve issues during the booking process.
• Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.

Skills

Travel enthusiasm

Communication skills

Time management

Booking software

Customer-focused

Tools

Booking software

Email clients

Job description

Destination Wedding Knots seeks a Remote Travel Customer Support Representative to help clients choose and book cruises that fit their preferences, ensuring a smooth end-to-end experience from initial inquiry through final confirmation.

You will present itineraries, discuss voyage options, onboard amenities, and travel accommodations; you’ll coordinate bookings and payments while keeping clients informed at every step.