Remote Travel Concierge | Create Unforgettable Trips

Destination Careers; United States; Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

Flexible remote schedule

Training and development

Incentive-based earnings and travel

Job summary

Destination Knot is seeking a Travel Customer Representative to assist clients with their travel needs, provide outstanding service, and ensure every trip detail is handled with care. This fully remote role is ideal for those passionate about travel and helping others plan meaningful experiences.

You will respond to inquiries, present options, manage reservations, and maintain records, while staying updated on supplier resources and promotions.

Qualifications

• Experience in customer service, travel, or hospitality preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage multiple client needs simultaneously.
• Comfortable working in a fully remote setting with minimal supervision.
• Strong problem-solving and follow-up skills.
• Proficiency with email, online forms, and booking tools.
• Must be 18+ with a reliable computer and internet connection.
• Passion for travel and helping others plan memorable experiences.

Responsibilities

• Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
• Deliver professional customer service through phone, email, and online platforms.
• Research, prepare, and present travel options that align with client preferences.
• Assist with reservations, booking confirmations, and itinerary management.
• Maintain accurate records and follow up with clients to ensure satisfaction.
• Stay informed about industry updates, promotions, and supplier resources.
• Collaborate with team members to ensure seamless client experiences.

Skills

Customer service

Communication

Multitasking

Remote work

Problem solving

Booking tools

Tools

Email platforms

Online forms

Job description

Destination Knot is seeking a Travel Customer Representative to assist clients with their travel needs, provide outstanding service, and ensure every trip detail is handled with care. This fully remote role is ideal for those passionate about travel and helping others plan meaningful experiences.

You will respond to inquiries, present options, manage reservations, and maintain records, while staying updated on supplier resources and promotions.