Remote Travel Concierge – Craft Dream Getaways

Hopesglobalgetaways; United States; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work

Structured onboarding

Professional development resources

Travel-related discounts

Job summary

Hope's Global Getaways is a remote travel planning company that designs destination weddings, honeymoons, cruises, and luxury getaways for clients worldwide. We offer remote roles with structured onboarding and ongoing coaching to build travel knowledge and customer service skills.

We are seeking friendly, motivated individuals to join our remote team as Customer Travel Specialists. You will help clients explore vacation possibilities, understand options, and coordinate arrangements that best

Qualifications

• Strong customer service and communication skills.
• Excellent organization and attention to detail.
• Able to research and compare information.
• Capable of working independently and managing responsibilities.
• Basic computer, email, and internet proficiency.
• Willing to learn new online tools and booking systems.
• Must be at least 18 years old.
• Must reside in eligible regions for remote work.

Responsibilities

• Understand clients' vacation interests, dates, and budget.
• Research destinations, hotels, cruises, tours, and packages.
• Present suitable vacation options based on requests.
• Arrange selected services using approved booking resources.
• Provide confirmations, itineraries, and updates.
• Follow up on outstanding details and deadlines.
• Review travel arrangements for accuracy.
• Answer questions and assist with routine bookings.
• Keep communications and reservations organized.
• Communicate professionally via phone, email, and chat platforms.
• Stay informed about destinations, suppliers, and offers.

Skills

Customer service

Communication

Organization

Attention to detail

Research skills

Independent work

Computer literacy

Email proficiency

Willingness to learn

Remote work readiness

Eligibility 18+

Tools

Reservation systems

Booking platforms

CRM tools

Job description

Hope's Global Getaways is a remote travel planning company that designs destination weddings, honeymoons, cruises, and luxury getaways for clients worldwide. We offer remote roles with structured onboarding and ongoing coaching to build travel knowledge and customer service skills.

We are seeking friendly, motivated individuals to join our remote team as Customer Travel Specialists. You will help clients explore vacation possibilities, understand options, and coordinate arrangements that best