Remote Travel Concierge — Commission-Based Client Care

Taylortravelsco; Olympia (WA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Training & development

Travel community

Job summary

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients from trip planning through return home. You will arrange travel details, answer questions, and resolve issues with professionalism, delivering a seamless, stress-free experience.

This is a commission-based remote role supporting travelers across the United States. You’ll respond to inquiries across email, phone, and messaging, assist with bookings and modifications, provide current destination information,

Qualifications

• Excellent communication skills—both written and verbal.
• A background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.
• Tech-savvy and able to learn new systems and booking tools quickly.
• A genuine enthusiasm for travel and helping others create memorable experiences.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication

Customer service background

Attention to detail

Tech-savvy

Enthusiasm for travel

Job description

Taylor Travels coTravel Agency USA is seeking a Remote Travel Specialist to guide clients from trip planning through return home. You will arrange travel details, answer questions, and resolve issues with professionalism, delivering a seamless, stress-free experience.

This is a commission-based remote role supporting travelers across the United States. You’ll respond to inquiries across email, phone, and messaging, assist with bookings and modifications, provide current destination information,