Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Woodbury (MN); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Professional growth opportunities

Access to travel perks

Ongoing training and development

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative who will support clients throughout their travel journeys. In this role, you'll handle inquiries, assist with bookings, and ensure client satisfaction from start to finish.

This position is fully remote and offers a chance for professional growth within the company. You will also enjoy travel perks and be part of a supportive team. If you have a passion for travel and excellent communication skills, we encourage you to apply!

Qualifications

• Excellent communication skills are essential for client interaction.
• Customer service experience is preferred, especially in travel or hospitality.
• Strong organizational skills are needed to manage multiple requests.

Responsibilities

• Respond to client inquiries promptly through various communication channels.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide timely information about travel destinations and requirements.
• Confirm itineraries to ensure accuracy and satisfaction.
• Follow up with clients before and after travel for feedback.
• Maintain updated booking documentation.

Skills

Excellent verbal and written communication skills

Customer service experience (travel, hospitality, or service-related)

Strong organizational skills and attention to detail

Proficient with technology and booking platforms

Reliable and proactive

Interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative who will support clients throughout their travel journeys. In this role, you'll handle inquiries, assist with bookings, and ensure client satisfaction from start to finish.

This position is fully remote and offers a chance for professional growth within the company. You will also enjoy travel perks and be part of a supportive team. If you have a passion for travel and excellent communication skills, we encourage you to apply!