Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Detroit (MI); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks

Supportive team culture

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journey. You will handle inquiries, bookings, and follow-ups, ensuring an exceptional experience for clients.

The ideal candidate will have excellent communication skills, prior customer service experience, and a passion for travel. Join a supportive and remote-working team with opportunities for professional growth and industry-related perks!

Qualifications

• Excellent verbal and written communication skills are essential.
• Prior customer service experience in travel, hospitality, or service-oriented roles is preferred.
• Strong organizational skills and attention to detail are required.

Responsibilities

• Respond to client inquiries promptly via various communication platforms.
• Assist clients with luxury and leisure travel bookings, changes, and cancellations.
• Provide accurate information on destinations and travel requirements.
• Coordinate and confirm booking details for client satisfaction.
• Follow up with clients before and after travel.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative to assist clients throughout their travel journey. You will handle inquiries, bookings, and follow-ups, ensuring an exceptional experience for clients.

The ideal candidate will have excellent communication skills, prior customer service experience, and a passion for travel. Join a supportive and remote-working team with opportunities for professional growth and industry-related perks!