Remote Travel Concierge & Client Experience Specialist

Rudybtravel; Boulder (CO); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

100% remote work environment

Opportunities for professional growth

Access to travel perks and discounts

Supportive team culture

Job summary

Rudyb Travel is looking for a Remote Travel Customer Service Representative who will support clients throughout their travel journey. In this vital position, you will assist with booking and address client inquiries while providing high-quality customer service.

The role requires strong communication skills, previous experience in customer service, and a genuine passion for travel. Rudyb Travel offers a fully remote work environment, opportunities for professional growth, and access to industry-related discounts.

Qualifications

• Strong communication skills in both verbal and written formats.
• Previous customer service experience, particularly in travel or hospitality.
• Attention to detail and excellent organizational abilities.

Responsibilities

• Respond to client inquiries promptly via various communication methods.
• Assist with luxury and leisure travel bookings including cancellations.
• Provide information on destinations and travel requirements.
• Confirm booking details and ensure client satisfaction.
• Follow up with clients to ensure a positive experience.
• Address client concerns professionally and with empathy.
• Maintain documentation in booking systems.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Genuine interest in travel

Job description

Rudyb Travel is looking for a Remote Travel Customer Service Representative who will support clients throughout their travel journey. In this vital position, you will assist with booking and address client inquiries while providing high-quality customer service.

The role requires strong communication skills, previous experience in customer service, and a genuine passion for travel. Rudyb Travel offers a fully remote work environment, opportunities for professional growth, and access to industry-related discounts.