Remote Travel Concierge & Client Care Specialist

Jbnetworking; Greenville (SC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible remote work environment

Training and ongoing support

Access to planning resources

Opportunities to develop skills

Job summary

Jbnetworking is looking for a personable Work from Home Client Care Specialist to assist clients with travel inquiries, provide reservation information, and offer ongoing support. The ideal candidate will communicate clearly, stay organized, and help clients feel informed throughout the planning process.

Responsibilities include responding to client questions via phone and email, researching travel options, and coordinating requests with service providers.

Qualifications

• Strong written and verbal communication skills.
• Friendly, professional, and customer-focused approach.
• Excellent organization and attention to detail.
• Comfortable researching information online.
• Reliable internet access and a suitable home workspace.

Responsibilities

• Respond to client questions by phone, email, and digital messaging.
• Gather client preferences, dates, and reservation needs.
• Research accommodations, cruises, transportation, and activities.
• Explain available options, booking policies, and next steps.
• Provide reservation confirmations and timely updates.

Skills

Communication skills

Organization

Customer service

Tools

Web browsers

Email

Spreadsheets

Job description

Jbnetworking is looking for a personable Work from Home Client Care Specialist to assist clients with travel inquiries, provide reservation information, and offer ongoing support. The ideal candidate will communicate clearly, stay organized, and help clients feel informed throughout the planning process.

Responsibilities include responding to client questions via phone and email, researching travel options, and coordinating requests with service providers.