Remote Travel Concierge — Bookings, Support & Perks

Inspired; Anaheim (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and providing information on travel documents and policies.

The ideal candidate will have strong communication skills and a passion for travel. This position offers the flexibility of 100% remote work, opportunities for growth, travel perks, and a supportive team environment.

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal communication skills

Excellent written communication skills

Customer service experience

Organized and dependable

Attention to detail

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to client inquiries, assisting with bookings, and providing information on travel documents and policies.

The ideal candidate will have strong communication skills and a passion for travel. This position offers the flexibility of 100% remote work, opportunities for growth, travel perks, and a supportive team environment.