Remote Travel Concierge - Bookings, Support & Perks

Inspired; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Supportive team environment

Job summary

Inspired is looking for a Travel Customer Representative in Austin, Texas to support clients throughout their travel journey. This role requires excellent communication skills and strong customer service experience. You will respond to inquiries, assist with bookings, and ensure client satisfaction. This position offers 100% remote work with flexible scheduling, travel perks, and opportunities for growth within the agency. Join us if you are passionate about travel and customer service!

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Excellent verbal and written communication skills.
• Organized, dependable, and proactive with a high attention to detail.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized

Dependable

Proactive

Attention to detail

Comfortable with technology

Quick to learn booking platforms

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative in Austin, Texas to support clients throughout their travel journey. This role requires excellent communication skills and strong customer service experience. You will respond to inquiries, assist with bookings, and ensure client satisfaction. This position offers 100% remote work with flexible scheduling, travel perks, and opportunities for growth within the agency. Join us if you are passionate about travel and customer service!