Remote Travel Concierge and Support Specialist

Kopp Travels; Jacksonville (FL); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Travel perks

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. Ideal candidates are organized, detail-oriented, and passionate about travel. This role offers 100% remote work, flexible scheduling, and opportunities for growth. If you love helping others plan unforgettable travel experiences, apply today to begin your journey with us!

Qualifications

• Strong customer service experience (preferably in travel or hospitality).
• Excellent verbal and written communication skills.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable with attention to detail

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and ensuring customer satisfaction. Ideal candidates are organized, detail-oriented, and passionate about travel. This role offers 100% remote work, flexible scheduling, and opportunities for growth. If you love helping others plan unforgettable travel experiences, apply today to begin your journey with us!