Remote Travel Client Services Associate

Wanderwell Collective; New York (NY); Remote; USD 38,000 - 48,000; Full time

Benefits offered by this job

Structured onboarding and training

Access to booking systems

Flexible remote work environment

Supportive and collaborative team

Job summary

Wanderwell Collective in the United States is seeking a Client Service Associate to support travelers with research, reservations, and exceptional service in a fully remote role. As an entry-level position, no prior travel experience is required.

You will receive structured onboarding, access to booking systems, and ongoing support to help you grow in a customer-focused travel career. You’ll coordinate itineraries, communicate clearly with clients, and maintain organized records while working

Qualifications

• Strong written and verbal communication skills.
• Detail-oriented with solid organizational abilities.
• Comfortable using online systems and digital tools.
• Ability to manage responsibilities independently in a remote environment.

Responsibilities

• Assist clients with vacation research, travel options, and itinerary coordination.
• Support the reservation process for flights, hotels, cruises, and vacation packages.
• Communicate professionally with clients regarding travel details and timelines.
• Review booking information for accuracy and completeness.
• Maintain organized client records and documentation.
• Provide follow-up support before and after travel.

Skills

Communication

Organization

Remote work

Customer service

Attention to detail

Tools

Booking systems

Job description

Wanderwell Collective in the United States is seeking a Client Service Associate to support travelers with research, reservations, and exceptional service in a fully remote role. As an entry-level position, no prior travel experience is required.

You will receive structured onboarding, access to booking systems, and ongoing support to help you grow in a customer-focused travel career. You’ll coordinate itineraries, communicate clearly with clients, and maintain organized records while working