Remote Travel Care & Planning Coordinator

Excitingtravelnow; Vineland (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and tools

Ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a Customer Care Coordinator based in Vineland, NJ. This role involves guiding travelers through their planning process, ensuring clients receive excellent support. Responsibilities include responding to inquiries, coordinating travel details, and maintaining client communication. Ideal candidates should have strong customer service skills, be detail-oriented, and able to work independently in a remote environment. Opportunities for advancement and training will be provided.

Qualifications

• Strong customer service and relationship-building skills required.
• Detail-oriented with strong follow-through essential.
• Self-directed and comfortable working remotely.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.

Skills

Customer service skills

Detail-oriented

Relationship-building

Adaptability to new systems

Job description

Excitingtravelnow is looking for a Customer Care Coordinator based in Vineland, NJ. This role involves guiding travelers through their planning process, ensuring clients receive excellent support. Responsibilities include responding to inquiries, coordinating travel details, and maintaining client communication. Ideal candidates should have strong customer service skills, be detail-oriented, and able to work independently in a remote environment. Opportunities for advancement and training will be provided.