Remote Travel Care Coordinator - Client Itinerary Support

Excitingtravelnow; Somerset (KY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a Customer Care Coordinator in Somerset, Kentucky. This role involves guiding travelers through their plans and providing excellent customer service. Key responsibilities include being a primary contact for inquiries, supporting travel planning, and maintaining communication. Ideal candidates will have strong relationship-building skills and be detail-oriented. The position allows for flexible remote work and offers training and advancement opportunities within the organization.

Qualifications

• Strong customer service and relationship-building skills required.
• Detail-oriented with strong follow-through necessary.
• Self-directed and comfortable working remotely a must.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building skills

Detail-oriented

Self-directed

Comfortable learning new systems

Job description

Excitingtravelnow is looking for a Customer Care Coordinator in Somerset, Kentucky. This role involves guiding travelers through their plans and providing excellent customer service. Key responsibilities include being a primary contact for inquiries, supporting travel planning, and maintaining communication. Ideal candidates will have strong relationship-building skills and be detail-oriented. The position allows for flexible remote work and offers training and advancement opportunities within the organization.