Remote Travel Care Coordinator - Client Itinerary Support

Excitingtravelnow; Warner Robins (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Training and tools

Flexible work environment

Advancement opportunities

Job summary

Excitingtravelnow in Warner Robins, Georgia, is looking for a Customer Care Coordinator to provide excellent service and support to travelers. This role involves guiding clients through the travel planning process, addressing inquiries, and documenting interactions. Ideal candidates will have strong customer service skills, attention to detail, and the ability to work independently in a remote setting. The company offers mentorship, training, and opportunities for advancement.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Relationship-building

Detail-oriented

Self-directed

Comfortable with online platforms

Job description

Excitingtravelnow in Warner Robins, Georgia, is looking for a Customer Care Coordinator to provide excellent service and support to travelers. This role involves guiding clients through the travel planning process, addressing inquiries, and documenting interactions. Ideal candidates will have strong customer service skills, attention to detail, and the ability to work independently in a remote setting. The company offers mentorship, training, and opportunities for advancement.