Remote Travel Booking & Client Support Specialist

Destination Careers; United States; À distance; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Training provided

Booking tools access

Flexible schedule

One-on-one support

Team environment

Résumé du poste

Destination Careers is seeking a reliable Client Support & Booking Assistant for a remote role in the United States. You will help clients plan and coordinate bookings, provide professional support via email, phone, and messaging, and keep detailed records in our systems.

No prior experience is required as we provide full training and ongoing mentoring. This position emphasizes strong customer service, organization, and the ability to work independently within a supportive team.

Qualifications

• No prior experience required; comprehensive training provided.
• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.

Responsabilités

• Assist clients with organizing booking details, dates, and service selections.
• Provide customer support via email, phone, and messaging.
• Gather and maintain information for reservations and itineraries.
• Coordinate booking details and follow up with clients.
• Maintain accurate client notes and documentation in our systems.
• Respond promptly to client questions and provide guidance.
• Stay informed about destinations, suppliers, and experiences.
• Support administrative tasks related to planning and booking services.
• Collaborate with the team to ensure a smooth client experience.

Connaissances

Customer service

Communication

Remote work

Scheduling

Attention to detail

Proactive

Reliability

Outils

Online tools

Description du poste

Destination Careers is seeking a reliable Client Support & Booking Assistant for a remote role in the United States. You will help clients plan and coordinate bookings, provide professional support via email, phone, and messaging, and keep detailed records in our systems.

No prior experience is required as we provide full training and ongoing mentoring. This position emphasizes strong customer service, organization, and the ability to work independently within a supportive team.