Remote Client Support & Booking Specialist

Destination Careers; United States; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Onboarding & training

Booking tools access

Flexible remote schedule

One-on-one support

Team environment

Job summary

Destination Careers is seeking a reliable, service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will handle booking details, respond to inquiries by email, phone, and messaging, maintain client profiles, and stay informed about available destinations.

Qualifications

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.
• No previous experience required — full training is provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Skills

Customer service

Communication

Organization

Detail-oriented

Remote work

Professional demeanor

Proactive

Tools

Booking tools

Systems

Online tools

Job description

Destination Careers is seeking a reliable, service-driven Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others, communicates professionally, and thrives in a flexible work environment.

You will handle booking details, respond to inquiries by email, phone, and messaging, maintain client profiles, and stay informed about available destinations.