Remote Travel Concierge & Booking Specialist

Destination Careers; West Virginia; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Booking tools access

Flexible remote schedule

One-on-one support

Team-focused environment

Job summary

Destination Careers is seeking a Client Support & Booking Assistant for a remote, flexible role in the United States. You will assist clients with planning needs, coordinate bookings, and provide professional customer support across email, phone, and messaging.

No prior experience is required as we provide full training, access to booking tools, and a supportive team environment. This role emphasizes independent work and delivering excellent service to clients.

Qualifications

• Strong customer service and communication abilities.
• Organized, detail-oriented, comfortable with online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, proactive work attitude.
• No prior experience required; full training provided.

Responsibilities

• Assist clients with organizing booking details, dates, and preferences.
• Provide customer support via email, phone, and messaging in a professional manner.
• Gather and maintain information needed for reservations and itinerary support.
• Maintain accurate notes and client profiles in our systems.
• Respond promptly to client questions and provide guidance.
• Stay informed about destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Collaborate with the team to ensure a smooth client experience.

Skills

Customer service

Communication

Organized

Detail-oriented

Remote work

Job description

Destination Careers is seeking a Client Support & Booking Assistant for a remote, flexible role in the United States. You will assist clients with planning needs, coordinate bookings, and provide professional customer support across email, phone, and messaging.

No prior experience is required as we provide full training, access to booking tools, and a supportive team environment. This role emphasizes independent work and delivering excellent service to clients.