Remote Travel Booking & Client Support Specialist

Destination Careers; Columbus (OH); A distancia; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Destination Careers seeks a Client Support & Booking Assistant to help clients with planning, booking coordination, and general customer support. This remote role suits someone who communicates professionally and thrives in a flexible work environment.

Responsibilities include organizing bookings, providing support via email/phone, and maintaining client data. Training is provided, with a focus on delivering a positive, team-driven client experience and knowledge of destinations and suppliers.

Formación

• Strong customer service and communication skills.
• Organized, detail-oriented, and comfortable using online tools.
• Ability to work remotely and manage your own schedule.
• Professional, dependable, and proactive.
• No previous experience required — full training is provided.

Responsabilidades

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support through email, phone, and messaging in a professional manner.
• Help gather and maintain information needed for reservations and itinerary support.
• Coordinate booking details and follow up with clients as needed.
• Maintain accurate notes, client profiles, and documentation within our systems.
• Respond promptly to client questions and provide helpful guidance.
• Stay informed about available destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Work collaboratively with the team to ensure a smooth and positive client experience.

Conocimientos

Customer service

Communication

Remote work

Time management

Detail-oriented

Herramientas

Booking tools

Descripción del empleo

Destination Careers seeks a Client Support & Booking Assistant to help clients with planning, booking coordination, and general customer support. This remote role suits someone who communicates professionally and thrives in a flexible work environment.

Responsibilities include organizing bookings, providing support via email/phone, and maintaining client data. Training is provided, with a focus on delivering a positive, team-driven client experience and knowledge of destinations and suppliers.