Remote Client Support & Travel Booking Specialist

Destination Careers; Ohio; Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote schedule

Access to booking tools and resources

Supportive team environment

Job summary

Destination Careers is seeking a Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others and thrives in a flexible work environment.

Responsibilities include coordinating bookings, gathering information for reservations, and maintaining client profiles, with a focus on delivering excellent service. Training is provided to ensure success in a remote setting.

Qualifications

• Excellent customer service and communication abilities.
• Organized and detail-oriented; comfortable using online tools.
• Able to work remotely and manage your own schedule.
• Professional, dependable, and proactive attitude.
• No previous experience required; training provided.

Responsibilities

• Assist clients with organizing booking details, dates, preferences, and service selections.
• Provide customer support via email, phone, and messaging professionally.
• Gather and maintain information needed for reservations and itineraries.
• Coordinate booking details and follow up with clients.
• Maintain accurate notes and client profiles in our systems.
• Respond promptly to client questions and provide guidance.
• Stay informed about destinations, suppliers, and experience options.
• Support administrative tasks related to planning and booking services.
• Collaborate with the team to ensure a smooth client experience.

Skills

Customer service

Detail oriented

Remote work

Professionalism

No experience required

Tools

Online tools

Job description

Destination Careers is seeking a Client Support & Booking Assistant to help clients with planning needs, booking coordination, and general customer support. This remote role is ideal for someone who enjoys assisting others and thrives in a flexible work environment.

Responsibilities include coordinating bookings, gathering information for reservations, and maintaining client profiles, with a focus on delivering excellent service. Training is provided to ensure success in a remote setting.