Remote Travel Advisor — Expert Client Concierge

Hallford Travels; Longview (WA); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Remote work

Travel industry training

Supplier discounts when available

Ongoing support from travel team

Job summary

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinate travel arrangements from home. You will provide support throughout the booking process and answer questions to help travelers make confident choices.

Ideal candidates are friendly, dependable, and organized, with strong communication skills and a willingness to learn about travel suppliers, packages, cruises, and hotels.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service or travel is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning vacations
• Assist with researching and coordinating travel options including vacation packages, cruises, tours, and hotel accommodations
• Respond to client questions and provide helpful travel-related information
• Communicate with travel suppliers to confirm reservations and booking details
• Maintain accurate records of client communications and travel arrangements
• Stay informed on travel promotions, supplier updates, and destination information
• Provide assistance to clients before and after travel when needed

Skills

Strong customer service

Remote work ability

Email communication

Attention to detail

Professional communication

Job description

Hallford Travels is seeking a Remote Customer Service - Travel Advisor to assist clients with vacation planning and coordinate travel arrangements from home. You will provide support throughout the booking process and answer questions to help travelers make confident choices.

Ideal candidates are friendly, dependable, and organized, with strong communication skills and a willingness to learn about travel suppliers, packages, cruises, and hotels.