Remote Travel Advisor — Elevate Client Journeys

Sweetcarolinatravels; Fort Lauderdale (FL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Exclusive travel perks

Access to industry-only discounts

Professional development through ongoing training

Community culture focused on travel and connection

Job summary

Sweet Carolina Travel is seeking a Remote Travel Advisor to provide exceptional support to clients from the initial trip idea to their safe return. Your role will include engaging with clients through various channels, managing bookings, and resolving travel-related concerns.

The ideal candidate will have experience in customer service, strong communication skills, and a passion for travel. Enjoy the flexibility of working remotely and benefit from exclusive travel perks and professional development opportunities.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, and cancellations.
• Provide insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Skills

Strong written communication skills

Strong verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Ability to adapt to new systems

Job description

Sweet Carolina Travel is seeking a Remote Travel Advisor to provide exceptional support to clients from the initial trip idea to their safe return. Your role will include engaging with clients through various channels, managing bookings, and resolving travel-related concerns.

The ideal candidate will have experience in customer service, strong communication skills, and a passion for travel. Enjoy the flexibility of working remotely and benefit from exclusive travel perks and professional development opportunities.