Remote Travel Advisor

Sweetcarolinatravels; Newark (DE); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote flexibility

Exclusive travel perks

Professional development opportunities

Job summary

Sweet Carolina Travel is looking for a Remote Travel Advisor to provide personalized support to travelers across the United States. In this role, you will engage with clients through various channels, assist with bookings, and resolve inquiries with professionalism and care. Ideal candidates will have a strong background in customer service, excel in written and verbal communication, and possess a genuine passion for travel. This position offers full remote flexibility and exclusive travel perks.

Qualifications

• Strong written and verbal communication skills are essential.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.

Responsibilities

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates, modifications, cancellations.
• Provide insights on destinations, travel documents, and agency procedures.
• Gather feedback post-travel and confirm trip details.
• Resolve concerns efficiently and empathetically.

Skills

Written communication skills

Verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Job description

As a Remote Travel Advisor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility: work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.