Remote Transitional Care Coordinator

Cprecovery; Tempe, Northern (AZ, KY); Hybrid; USD 27,000 - 36,000; Full time

Job summary

CPR is seeking a Program Care Coordinator for the Transitional Care Program. This full-time clerical role supports referrals, scheduling, documentation, outreach, and coordination of care across CPR programs.

The position emphasizes accuracy, client-centered service, and collaboration with clinical teams and external partners. Responsibilities include coordinating referrals, maintaining EMR data, and ensuring timely communication while adhering to HIPAA and departmental policies.

Qualifications

• High School Diploma or GED required.
• Minimum of 2 years in behavioral health, healthcare administration, care coordination, or related field.
• Associate’s or Bachelor’s degree in Social Work, Behavioral Health, or related field preferred.
• Ability to qualify as a Behavioral Health Technician (BHT) if required.

Responsibilities

• Respond to phone calls, emails, and referrals promptly and professionally.
• Coordinate referrals, scheduling, and documentation in CPR’s EMR and tracking systems.
• Communicate with internal teams, providers, and partners to support continuity of care.
• Conduct outreach to clients, referral sources, and community partners as required.
• Accurately collect, enter, and maintain client, referral, and service data.
• Monitor timelines to meet program and contractual requirements.
• Maintain confidentiality per HIPAA and policies.
• Provide cross-coverage within the department as needed.

Skills

Communication

Organizational skills

Behavioral health awareness

Computer proficiency

Typing speed

Attention to detail

Teamwork

Customer service orientation

Education

High School Diploma or GED

Associate’s or Bachelor’s degree preferred

Tools

Electronic Medical Records (EMR)

Job description

CPR is seeking a Program Care Coordinator for the Transitional Care Program. This full-time clerical role supports referrals, scheduling, documentation, outreach, and coordination of care across CPR programs.

The position emphasizes accuracy, client-centered service, and collaboration with clinical teams and external partners. Responsibilities include coordinating referrals, maintaining EMR data, and ensuring timely communication while adhering to HIPAA and departmental policies.