Remote Trades CSR Pro — ServiceTitan Expert

Pink Callers; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid training

Professional development

Bonus after intro period

Referral bonuses

Job summary

Pink Callers, a ServiceTitan Certified call center, delivers remote customer service for HVAC, plumbing, roofing, and electrical contractors nationwide.

We are seeking a Remote Customer Service Specialist to handle calls, use ServiceTitan for interactions, and assist customers with service questions. Training is paid, and a $500 bonus follows the introductory period. Join a supportive team and grow professionally.

Qualifications

• At least one year of experience in the trades industry.
• Proficiency with ServiceTitan software.
• Strong communication and problem-solving skills.
• A positive attitude and a team player mindset.

Responsibilities

• Handle incoming customer calls with professionalism and a smile.
• Use ServiceTitan to manage customer interactions efficiently.
• Provide support to customers with questions about their service needs.
• Collaborate with a friendly and dynamic team to enhance customer satisfaction.

Skills

Communication

Problem-solving

Team player

Trades industry experience

Education

High school or equivalent

Tools

ServiceTitan

Job description

Pink Callers, a ServiceTitan Certified call center, delivers remote customer service for HVAC, plumbing, roofing, and electrical contractors nationwide.

We are seeking a Remote Customer Service Specialist to handle calls, use ServiceTitan for interactions, and assist customers with service questions. Training is paid, and a $500 bonus follows the introductory period. Join a supportive team and grow professionally.