Remote Time & Attendance Support Specialist
ZENITH INFOTEK LLC
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Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
The Support Specialist will assist the NOVAtime Time & Attendance platform administration, maintenance, and daily operations, partnering with product, engineering, payroll, and operations to coordinate work and resolve issues.
This contract role in Atlanta offers remote-friendly options and requires experience with Time & Attendance or payroll platforms, incident management, integrations, and strong stakeholder communication.
Formación
- Experience supporting a Time & Attendance or payroll-related platform (UKG or NOVAtime preferred).
- Experience supporting incidents, creating change controls, and maintaining knowledge content (ServiceNow preferred).
- Experience with integration and middleware tools (IBM MQ and ITX preferred).
- Strong coordination, documentation, and stakeholder communication skills.
- Familiarity with Azure DevOps for work management.
- Familiarity with AI productivity tools such as Copilot, Power Apps, and Power Automate.
- Ability to manage multiple priorities in a fast-paced environment.
Responsabilidades
- Understand the NOVAtime and/or Workforce platform - user functionality, configurations, reports, etc.
Conocimientos
Herramientas
Descripción del empleo
The Support Specialist will assist the NOVAtime Time & Attendance platform administration, maintenance, and daily operations, partnering with product, engineering, payroll, and operations to coordinate work and resolve issues.
This contract role in Atlanta offers remote-friendly options and requires experience with Time & Attendance or payroll platforms, incident management, integrations, and strong stakeholder communication.
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