Remote Temporary Customer Service Specialist

Christianbook, LLC; Peabody (MA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Christianbook, LLC is seeking a Temporary Customer Service Representative for remote work open to MA, NH, or ME residents. The role supports customer service with a focus on order processing and online inquiries, offering on-site training and a paid ramp-up period.

The position is available full-time and part-time through September 21, 2026, with remote work and a requirement for a reliable home office setup and fast internet. Experience with eGain and AccuTerm is preferred.

Qualifications

• Prior experience using eGain for customer service or case management.
• Prior experience using AccuTerm for terminal emulation / order processing.
• Strong communication and spelling skills.
• Typing skills (minimum 30 words per minute).
• Basic PC skills and experience using the internet.

Responsibilities

• Assist customers with inquiries and order processing.
• Maintain high-quality customer service and communication.
• Handle multiple tasks efficiently while on calls and chat.

Skills

Typing

Communication

Multitasking

Tech‑savvy

Tools

eGain

AccuTerm

Job description

Christianbook, LLC is seeking a Temporary Customer Service Representative for remote work open to MA, NH, or ME residents. The role supports customer service with a focus on order processing and online inquiries, offering on-site training and a paid ramp-up period.

The position is available full-time and part-time through September 21, 2026, with remote work and a requirement for a reliable home office setup and fast internet. Experience with eGain and AccuTerm is preferred.