Remote Telehealth Practice Coordinator

Thyme Care, Inc.; Northern (KY); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Remote-friendly

Job summary

Thyme Care, Inc. is seeking a Practice Coordinator to support healthcare providers with remote administrative and patient care coordination. This role ensures seamless telehealth visits, enhances patient experience, and drives the success of our virtual care operations.

You will schedule appointments, manage calendars, assist with telehealth setup, verify benefits, collect copays, and maintain EHR accuracy while complying with HIPAA across a fast-paced remote environment.

Qualifications

• Bilingual (Spanish) preferred.
• Administrative experience in remote/telehealth roles.
• Oncology experience preferred.
• Strong organizational and communication skills.
• Proficiency with EHR systems and telehealth platforms.
• Compassionate, patient-centric and independent in a fast-paced remote environment.

Responsibilities

• Schedule, reschedule, and confirm (virtual) patient appointments.
• Manage provider calendars and resolve scheduling conflicts.
• Initiate and troubleshoot telehealth visits for patients and providers.
• Guide patients through virtual check-in and technology setup.
• Collect member consents for virtual appointments.
• Verify insurance benefits and collect copays/deductibles.
• Process and send clinical notes, referrals, and consents to providers.
• Maintain accurate electronic health records (EHR) and patient data.
• Assist NPs/MDs with documentation, forms, and prescription requests.
• Ensure HIPAA compliance during virtual interactions and data handling.

Skills

Bilingual (Spanish)

Tools

EHR systems

Telehealth platforms

Job description

Thyme Care, Inc. is seeking a Practice Coordinator to support healthcare providers with remote administrative and patient care coordination. This role ensures seamless telehealth visits, enhances patient experience, and drives the success of our virtual care operations.

You will schedule appointments, manage calendars, assist with telehealth setup, verify benefits, collect copays, and maintain EHR accuracy while complying with HIPAA across a fast-paced remote environment.