Remote Telecom Installation Specialist

Placements24; Willows (CA); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work flexibility

Advanced diagnostic tools access

Telecom training opportunities

Remote team collaboration environment

Career development in telecom

Job summary

Placements24 is seeking a Telecommunications Installation Technician to provide remote support for network deployments. You will guide field teams and end-users through installation steps, diagnose connectivity issues, and document resolutions from a remote environment.

Ideal candidates have experience with TCP/IP, DNS, DHCP and telecom hardware, plus strong communication skills for remote instruction. Remote work flexibility is offered.

Qualifications

• Experience in telecommunications installation, maintenance, or support.
• Proficiency with network diagnostic tools and protocols (TCP/IP, DNS, DHCP).
• Familiarity with routers, switches and modems; strong problem-solving and customer service orientation.

Responsibilities

• Provide remote technical assistance for the installation and setup of telecommunications equipment.
• Guide field technicians and customers through troubleshooting processes for network connectivity and hardware issues.
• Utilize remote diagnostic tools to assess network performance and identify potential problems.
• Document all remote support interactions, including common issues and their resolutions.
• Collaborate with internal teams to resolve complex technical challenges affecting installations.
• Contribute to the development of remote support documentation and best practices.

Skills

Network troubleshooting

Remote communication

Customer service

Problem solving

Education

High school diploma or equivalent

Tools

TCP/IP

DNS

DHCP

Routers/Switches/Modems

Job description

Placements24 is seeking a Telecommunications Installation Technician to provide remote support for network deployments. You will guide field teams and end-users through installation steps, diagnose connectivity issues, and document resolutions from a remote environment.

Ideal candidates have experience with TCP/IP, DNS, DHCP and telecom hardware, plus strong communication skills for remote instruction. Remote work flexibility is offered.