Remote Technical Writer for API & Developer Docs

Campaign Registry, INC.; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health care plan

Retirement plan (401k)

Life insurance

Paid time off

Training & development

Equipment provided

Job summary

The Campaign Registry, INC. is seeking a technical writer to craft and maintain product, developer, and release documentation for API-focused content.

You will partner with engineering to capture feature details, create tutorials, onboarding journeys, and troubleshooting material, and ensure consistent terminology across documents. Qualifications include 3+ years in tech writing, API/documentation depth, information architecture, and experience with Atlassian tools like Confluence and Jira;

Qualifications

• At least 3 years of experience as a technical writer in a technology company.
• Technical depth with API and developer documentation.
• Information architecture & developer-experience writing.
• Preferably experienced in telecommunications/CPaaS space.
• Preferably experienced with Confluence, Jira, and other Atlassian products.
• Ability to use various word-processing and desktop publishing software; proficiency with Google Workspace.

Responsibilities

• Write, update, and maintain product, developer, and release documentation.
• Partner with engineering teams to gather information on new features.
• Develop tutorials, onboarding journeys, and troubleshooting content.
• Maintain consistent style, terminology, and structure across deliverables.
• Create data flow diagrams and similar technical illustrations.

Skills

API documentation

Developer-experience writing

Information architecture

Cross-functional collaboration

Agile methodologies

Telecommunications/CPaaS experience

Tools

Confluence

Jira

Google Workspace

Job description

The Campaign Registry, INC. is seeking a technical writer to craft and maintain product, developer, and release documentation for API-focused content.

You will partner with engineering to capture feature details, create tutorials, onboarding journeys, and troubleshooting material, and ensure consistent terminology across documents. Qualifications include 3+ years in tech writing, API/documentation depth, information architecture, and experience with Atlassian tools like Confluence and Jira;