Remote Technical Support Coordinator | Student Ambassador

California Institute of Applied Technology; San Diego (CA); On-site; USD 30,000 - 42,000; Part time

Job summary

California Institute of Applied Technology is seeking a Federal Work Study Student Position - Technical Support Coordinator to provide virtual assistance to students, labs, and Career Services from a remote California location.

The role emphasizes student-focused support, website testing, and event participation, with a strong commitment to integrity, collaboration, and ongoing learning within a flexible schedule.

Qualifications

• Must be currently enrolled at California Institute of Applied Technology and eligible for Federal Work Study.
• Excellent communication and interpersonal skills.
• Independent problem-solver with strong critical thinking.
• Able to work remotely with reliable time management.
• Commitment to assisting students and colleagues in a professional manner.

Responsibilities

• Serve as CIAT student ambassador, participating in virtual events and workshops.
• Provide Lab and certification support via live, virtual sessions and documentation testing.
• Support CIAT website development, including UI/UX testing and portal testing.
• Assist Career Services by reviewing Handshake profiles and evaluating job postings trends.
• Adhere to all policies and maintain data security in a remote work environment.

Skills

Communication skills

Problem solving

Teamwork

Written communication

Customer service

Education

Currently enrolled at CIAT and eligible for Federal Work Study

Job description

California Institute of Applied Technology is seeking a Federal Work Study Student Position - Technical Support Coordinator to provide virtual assistance to students, labs, and Career Services from a remote California location.

The role emphasizes student-focused support, website testing, and event participation, with a strong commitment to integrity, collaboration, and ongoing learning within a flexible schedule.