Remote Technical Service Specialist – Industrial & Mill Support

DuBois Chemicals, Inc.; United States; Remote; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401k with company match

Paid holidays

Paid vacation

Job summary

DuBois Chemicals, Inc. seeks a Technical Service Representative to support paper mill customers from remote locations. You will deliver on-site testing, provide expert product application assistance, and ensure high customer satisfaction across assigned accounts.

Travel up to 25% including overnight stays; the role includes a company vehicle and tools. Strong mechanical/chemical background and CRM proficiency are essential for success in this position.

Qualifications

• 2+ years of mechanical, chemical, or industrial experience.
• Mechanical aptitude in electrical and pipefitting preferred.
• Strong time management skills with attention to detail.
• Proficient in performing technical/mechanical on-site testing.
• Proficient in Microsoft Products, CRM, and other analytical tools.

Responsibilities

• Provide effective technical service to support product application at customer sites.
• Manage multiple customers across given geography with various product lines.
• Enter all relevant service data into analytics systems and communicate findings.

Skills

Mechanical aptitude

Chemical industry experience

Time management

Technical testing

CRM proficiency

MS Office

Independent worker

On-site testing

Physical stamina

Travel readiness

Tools

CRM software

ERP systems

Analytical tools

Job description

DuBois Chemicals, Inc. seeks a Technical Service Representative to support paper mill customers from remote locations. You will deliver on-site testing, provide expert product application assistance, and ensure high customer satisfaction across assigned accounts.

Travel up to 25% including overnight stays; the role includes a company vehicle and tools. Strong mechanical/chemical background and CRM proficiency are essential for success in this position.